
FAQ
Easily select the destination, date, number of guests, and number of rooms. A list of available hotels will appear. After selecting the appropriate hotel, you can complete your reservation in a few simple and quick steps.
Yes, all prices listed include VAT. However, some hotels may offer additional services that incur additional fees. We recommend reviewing the hotel's policy before booking.
Yes, you can modify or cancel your reservation according to the service provider's policy. Please review the cancellation terms for your reservation, as policies vary from one reservation to another.
Some hotels allow payment upon arrival, while others require prepayment. This will be explained on the room details page.
After completing the payment, you will receive a confirmation email containing all the reservation details. You can also review your reservations through your account on the website or app and have the invoice resubmitted to your email at any time at support@fundicum.com.
Yes, our app is available on iOS and Android devices and can be easily downloaded from the Android-iOS app store.
Certainly. We rely on encrypted and secure electronic payment systems, and we ensure your data is protected at every step of the booking process. All payments are made through a reliable and secure payment gateway.
I advise you to contact the administrator directly first to resolve the issue quickly. If it's not resolved, you can contact us, and our support team will follow up and attempt to resolve the issue at 009660500966046 or support@fundicum.com.
We offer competitive prices and exclusive offers that you won't find on other sites. Book with us to save time and money.
Yes, you can book in any country around the world with ease and speed, whether inside or outside Saudi Arabia, except for travel-restricted countries.
Yes, Vendicom is officially licensed by the Ministry of Tourism in the Kingdom of Saudi Arabia under license number 73104437 and operates according to the highest standards to ensure service reliability and proper procedures.
Please ensure the accuracy of the information entered during the reservation, such as name, email address, and arrival and departure dates. If there are any errors, the matter may not be amended, but our team is ready to assist you as much as possible if you contact us as soon as possible.
It is recommended to carefully review the reservation details before confirming it, including the room type and number of guests. We present the information as received from the service providers, and any errors in selection are the customer's responsibility.
This situation is subject to the service provider's policy and may result in fees or a non-refundable "no-show." We recommend reviewing the cancellation and amendment policy before completing the reservation.
Check-in and check-out times vary from hotel to hotel and are clearly stated on each hotel's website. Please adhere to these times, as they are subject to hotel policy and cannot be changed.
We strive to process customer complaints as quickly as possible. The processing period ranges from 72 hours to 9 business days, depending on the nature of the complaint and the procedures required to handle it.
At Fundicum, we are keen to only display licensed establishments and cooperate with our service providers in accordance with the Ministry of Tourism's regulations. All hotels within the Kingdom are licensed to ensure compliance with approved regulations and standards.
Yes, Fundicum also serves accommodation providers. You can contact us to list your property, and our team will assist you every step of the way to ensure it is professionally displayed on the site.
Yes, the hotel must be officially licensed by the Ministry of Tourism. Any property that does not have a valid license from the relevant authorities will not be accepted or displayed.
Yes, we collect some basic data such as name, mobile number, email address, and reservation details. This is to improve your experience and ensure accurate and secure service delivery.
Your data may be used to send you personalized offers and services, only after obtaining your consent. You can unsubscribe from marketing messages at any time or contact us to permanently discontinue them.
We do not share your data with any third party except as necessary to provide the service, such as sharing reservation data with the hotel or payment gateways. Your data is not sold or shared for commercial purposes outside the scope of the service.
We use advanced security technologies to ensure the confidentiality and security of your information and adhere to all applicable security standards to protect data from unauthorized access or unlawful use.
Yes, you can contact us at any time to request the deletion of your data from the system, and we will process your request in accordance with applicable rules and regulations. Please email us at support@fundicum.com.
Yes, we use cookies to improve user experience, analyze performance, and provide personalized content. You can adjust your cookie settings through your browser.
You can review the Privacy Policy/Terms and Conditions via the link at the bottom of the site.