Serenity Alma Heights
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Hotel Description :
Serenity Fun City is a 8-minute walk from the beach and located on the west bank of the Red Sea in the area of Makadi Bay. One of the most striking features is the Theme Park, a unique amusement park in the Red Sea Region, including the Aqua Park with a variety of water slides and pools for all age ranges, Luna park with various games, kids club, children's playgrounds, video games room and 6D cinema. The accommodation will provide you with a satellite TV, minibar, in room safe; each room has a balcony or terrace with different views. Private bathroom with shower comes with a hairdryer and free toiletries. In the Serenity Fun City you will find a shared beach area with sister hotel Serenity Makadi Beach and a tennis court. This Resort offers a main buffet restaurant an a la carte restaurants - Italian, Asian, as well as food court and 4 large bars either in the lobby or at the swimming pools with an aqua park view.
Facilities
- Small pets allowed (under 5 kg) Paid
- Wi-fi Paid
- Transfer service Paid
- Medical service Paid
- Multilingual staff
- Bellboy service Paid
- Garden
- Terrace
- Luggage room
- Dining area
- Clothes dryer
- Private beach area
- Wheelchair-accessible
- Car park Paid
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out Paid
- Mobile phone coverage
- Secure parking
- Airport Shuttle Paid
- Room service
- Laundry service Paid
- 24-hour security
- Test Facility
- Hotel safe Paid
- Currency exchange facilities
- Lift access
- Shop
- Sun terrace
- Gym
- Towels and bed linen Paid
Sports
- Fitness
- Table tennis
- Aerobics
- Tennis
- Diving Paid
- Billiards Paid
- Beach volleyball
- Darts
- Bocce
- Safari Paid
Catering
- Smoking area
- Poolside snack bar
- Bar
- Restaurant 4
- Non-smoking area
- Air conditioning in Restaurant
Health
- Turkish bath (hamam) Paid
- Spa centre Paid
- Sauna Paid
- Hairdressing salon Paid
- Beauty salon Paid
- Steam bath Paid
- Hot tub Paid
- Massage Paid
- Spa treatments Paid
Entertainment
- Outdoor freshwater pool 3
- Children’s swimming area 1
- Sun loungers
- Parasols
- WaterSlides
- Entertainment programme for adults
- Entertainment programme for children
- TV lounge
- Nightclub Paid
- Pub
- Children playground Paid
- Kids’ club
- Game room
- Waterpark
Meals
- All inclusive
- All inclusive with non-alcoholic drinks
- Gala dinner Paid
- Breakfast
- Breakfast buffet
- Buffet lunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
- Special dietary options
- Vegetarian meal
- Snacks
Things to keep in mind
- Identification card at arrival
- Marriage certificate required for a couple to share room
Location
- Year of construction 2012
- Total number of rooms 515
Methods of payment
- American Express
- MasterCard
- Visa
Business
- Conference room
- Meeting room
- Audio-visual equipment rental Paid
Cancellation and No-Show Policy:
• Bookings can be cancelled free of charge before the specified date in accordance with the cancellation policy chosen at the time of booking.
• Bookings cannot be refunded in case of late cancellation or no-show in accordance with the policies.
• In case the room is eligible for free cancellation, please contact us via email at support@fundicum.com to complete the cancellation, with the commitment to the hotel policy and the specified duration.
• We ask you to read the room options carefully where it is specified whether the room is refundable or not before completing the booking.
• In case of no-show, a charge may be imposed up to the full value of the booking.
Terms and Conditions:
Check-in and Check-out Policy
• Checkin From : 02:00 PM
• Checkout From : 12:00 PM
• Note: Additional charges may be imposed in case of early arrival or late departure, subject to availability.
Children and Family Policy:
• The policy for accepting children and the additional charges associated with them vary by hotel.
• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.
• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.
Groups Booking Policy:
• Different policies apply when booking more than five rooms and the booking is for a group.
General Information:
• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.
• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.
• The prices displayed include taxes and charges unless otherwise stated.
• Bookings are confirmed only after the payment process is completed and the confirmation email is received.
• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.
• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.
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